March 31, 2026 - Hi, healthcare community! In this issue, we’re sharing fresh insights on ambient AI and workplace violence prevention, the latest enhancements from our product development team, highlights from HIMSS 2026, and a look at three health systems advancing virtual nursing and connected care. Also included: Links to check out our latest website update, recent analyst and award news, and details on the 2026 Caregility Customer Summit, September 30- October 2, 2026! More below...
Artificial Intelligence and Violence in Healthcare
Hospitals are turning to ambient listening to be more proactive in protecting patients and staff.
Video | Virtual Observation at Alberta Health System
With over 18,000 patient observation hours logged during the University of Alberta Hospital’s Pulmonary Ward trial, attendants detected more than 500 incidents when a patient inadvertently removed their oxygen tube. Quick intervention in these events led to a significant reduction in ICU transfers and deaths on the unit. The number of patient falls on the unit also significantly decreased.
We were thrilled to be recognized as a 2026 Black Book Market Research award winner for Highest Client Satisfaction in Telehealth Infrastructure Solutions. The win reflects the feedback of healthcare organizations using the Caregility Connected Care™ Platform to power virtual care, support bedside teams, and scale smarter care delivery enterprise-wide. Thank you to our customers!
HIMSS26 Beyond the Hype - AI Gets Real in Las Vegas
HIMSS26 was packed with great solutions, product launches and showcase announcements. In this recap, Daniel Ruppar, Healthcare and Life Sciences Consulting Director at analyst firm Frost & Sullivan, shares interesting highlights across clinical, imaging, analytics, revenue cycle, and connected care from healthcare's biggest conference.
Rome Health's President and CEO AnneMarie Czyz sits down with Virtual Nursing Clinical Coordinator Sarah Dutch, RN, for a pulse check on the health system's Virtual Nursing pilot program, how it's streamlining discharges, early positive feedback from patients and staff, and upcoming admissions and interpreter expansion plans.
MDHIMSS: April 12-13 Epic XGM: April 29-May 1, Verona, WI ATA Nexus 2026: May 12-14, Orlando NHRA Annual Rural Health Conference: May 19–22, San Diego Health Academy CNIO Forum: June 1-3, Carlsbad MHA Annual Membership Meeting: June 8-9, Baltimore
2026 Customer Summit
Sept. 30 - Oct. 2, 2026
Worcester, MA
Join us for an opening reception the evening of Wed. 9/30, followed by a day and a half of peer sharing and a tour of UMass Memorial Health's virtual command center10/1-2. Stay tuned for additional details!
